CGV

Generally, the orders are sent 48 hours after payment

As soon as your order will be shipped, you will receive your tracking number.

Return and Refund:

 
All your items purchased on hellesbijoux.com are refundable or exchangeable.
From the date of receipt of your package, you have a period of 15 (fifteen) days to return the products ordered.
Before returning the items it is necessary to contact us by mail so that we can send you a return voucher to print and put in your package.

European Online Platform for Dispute Resolution:

http://ec.europa.eu/consumers/odr/