CARE INSTRUCTIONS

As with all costume jewelry, we recommend avoiding contact with water, perfume and cosmetics. 

It's these little everyday habits that will keep your jewelry in perfect condition. For example, avoid wearing your jewelry when you're exercising, showering or doing household chores. 

If you come into contact with water, wipe your jewelry with a dry cloth or towel, for example. 

You should also get into the habit of storing your jewels in their small pouches to protect them from light and damp. 

In some cases, depending on the type of skin (with perspiration or skin acidity), the gilding may tend to "fade" more quickly. In this case, don't hesitate to contact us to make use of our guarantee (see below). 

To clean your jewelry, we recommend using a dry cloth or chamois leather. 

For silver-plated jewelry, you can also rub it with a little 90° alcohol (use sparingly) to restore its shine.

FITTING ADVICE

Most of our rings and bracelets are adjustable, so there are no size restrictions. 

If you want to have your ring sized before shipping, no problem! 

You can send us a message with your size when you place your order. Just after selecting the carriers, you'll find a box in which you can leave us details of your order. 

Here's a little trick to find out your size: take one of your rings and lay it flat on a ruler, then count the number of millimeters between the two edges. The number you get is your ring's diameter ;)

We advise you to fit the jewel only once, to avoid weakening it.

THE GUARANTEE

We believe it's very important to encourage the most responsible consumption possible by offering you long-lasting, high-quality creations. All our jewels come with a 100% guarantee. 

If you have a problem with your jewelry, don't hesitate to contact us! We'll do our utmost to offer you a suitable solution: a repair, an exchange or a new gilding. 

All our repairs are free of charge.

To write to us, just click here: 

info@hellesparis.net